COVID-19 Frequently Asked Questions

Please note that guests will need to comply with any specific requirements imposed by airlines and/or governments, which may differ from the above and may include proof of full COVID-19 vaccination. 

All guests should follow the entry guidelines for travel to your destination which can be found on our Health & Safety Protocols page. Your airline may have additional requirements and should be consulted as well. 

Guests on Kosher River Cruises cruise/tours will be asked to present their original COVID-19 vaccination record to show full (original) vaccination series (not boosters), with the final dose administered no less than two weeks prior to embarkation. 

As individual cities, countries and onshore venues may also require proof of vaccination at any point during the trip, we highly recommend taking a picture of any paper vaccination record in case of loss of the original and bring any digital records that you may have been issued. 

Please note that guests will also need to comply with any specific requirements imposed by airlines and/or governments, which may differ from the vaccine requirements listed above and may include proof of full COVID-19 vaccination. There are several resources available to help find this information, including the official government website for each country and the Health & Safety Protocols page of the Kosher River Cruises website. 

Any testing that is required prior to the start of the Kosher River Cruises will be the responsibility of the guest. 

If COVID-19 testing is required by a destination during the cruise or for re-entry to a guest’s home country, our cruise partners onboard team will help facilitate recommendations for testing. 

It is the responsibility of the guest to make sure they understand the specific requirements of the countries they will be visiting prior to their trip. There are several resources available to help find this information, including the official government website for each country as well as the Health & Safety Protocols page of the Kosher River Cruises website. 

If a guest gets sick while traveling with Kosher River Cruises; our cruise partners/cruising company will make decisions and will need to evaluate the situation on a case-by-case basis and follow the advice of local government and health authorities. they will keep our guests informed and facilitate any required isolation or testing, as well as any needed medical assistance. Guests who disembark to isolate will be provided with information regarding local regulations and other resources, and we will maintain contact with them until they depart for their flight home. 

We strongly encourage our guests to obtain travel insurance to cover situations like these. Learn about our Travel Protection Plans here.

In the event that this happens, we will reach out to impacted guests in advance of their cruise to assist in changing their travel plans. 

In the current environment, travel requirements by country are fluid and can change at any time. It is important for guests to make sure they understand the specific requirements of the countries they are traveling to prior to their trip. There are several resources available to help find this information, including the official government website for each country as well as the Health & Safety Protocols page of the Kosher River Cruises website. 

We ask that guests adopt the physical distancing and hygiene best practices as required by their country/state of origin prior to their trip.  All guests will also be required to complete Cruise Partners/cruise company Travel Declaration prior to embarkation. 

We encourage all guests to wear a mask while in public areas onboard, especially when distancing cannot be maintained. Local regulations may require the use of masks in all public areas onboard, however masks can be removed when eating or drinking in the lounge and restaurant. While onshore, all guests and crew are subject to local mask guidelines. In some locations a high-rated respirator mask such as FFP2, N95/99, or KN95 may be required. Please pack any personal protective equipment (PPE) and sanitizers that you require. 

We encourage all guests to wear a mask while traveling on motorcoaches. Depending on the location, masks may be required by local regulations. 

Housekeeping staff disinfect all public area touch points and hot spots throughout the day, including all handrails and door handles. All staterooms and suites are thoroughly cleaned on a daily basis and air-conditioning filters are cleaned and disinfected on each embarkation day before rooming takes place. 

Additionally, many of our cruise partners have added advanced air filtration systems to the restaurants and lounges. 

In addition to closely vetting all of our onshore partners to make sure they follow our strict standards; we require all buses to be cleaned and wiped with disinfectant before each use. Your personal Vox boxes are also sanitized prior to embarkation and after each excursion. 

Crew wash their hands frequently when handling guest luggage. Disembarkation luggage is kept separate from embarkation luggage to avoid cross-contamination. 

Most of our cruise partners crew receives professional health and hygiene training (HACCP) by an external consultant before each ship begins its sailing season, including training on how to look for symptoms. Crew members strictly adhere to social distancing requirements, are required to wear masks at all times and wash and sanitize their hands frequently. Hand sanitizer is readily available and mandated for use in all crew areas. 

For the safety of the crew and guests, all partner cruise company crew undergo regular health screenings and temperature checks and are quarantined immediately if symptoms are present. Crew quarters are sanitized regularly. 

Please be assured that we are a responsible and conscientious cruise line with a reputation for providing incredible experiences for our guests. While some inclusions may be subject to change or closures, wherever possible we will find alternative solutions to ensure our guests’ experience is still a remarkable one.