PRE TOUR-INFORMATION

Dear Guests:

We are excited to have you as our guest on our upcoming Rhone Kosher River Cruise. We have put together the following information to give you an idea of the next steps needed to get ready for your cruise, including some required information.

A detailed tour packet web link will be sent to you approximately 3 weeks prior to embarkation with detailed information including packing list, updated itinerary, arrival and departure instructions, and ship information.

Next Steps

Now that you have registered for your cruise, you will have received your updated invoice and attached Terms & Conditions contract. You will have 2 options to complete and sign the required cruise contract to finalize your reservation:

• Option 1: We will be sending an electronic contract via DocuSign for you to complete to the main participant email that you have registered with. One contract will have space for both cabin occupants to electronically sign.
• Option 2: You may physically print your invoice & contract, sign and return it to us via scanned email, fax, or post:
  • Scan & Email: info@kosherrivercruise.com
  • Fax: (888) 589-6498
  • Post: KTreks Inc. 3554 NE 85th St, Suite A, Seattle WA 98115

*Please note: The Kosher River Cruise Terms & Conditions contract must be signed and received within 14 days of registration or reservation may be subject to cancellation. All participants 18 years of age and over must sign to be confirmed on and participate in the tour program. Parent’s signature will cover children’s participants under the age of 18.

Your Personal Cruise Portal

Passenger Information: (Flight information forms, updated COVID-19 protocols & instructions, tour packets, travel documents, and general information:

To make the passenger information process a bit easier, we have automated our system using a dedicated online client portal. Each individual passenger will be able to access their online portal (one per passenger) by clicking on the Client Portal button on the top right-hand side of the Kosher River Cruise home page or clicking here:

Client Portal Button

Portal Log in Access

• Reservation ID (listed on the top right corner on your invoice)
• Last Name

On the portal, guests can download and upload their required information and documents. We require:

• Flight information
• Passport information
• Special requests. *Please note we will attempt to accommodate special requests to the best of our abilities. There are no guarantees that we can accommodate some requests, so it is best you speak to a KRC representative before going over your specific needs. Special request information must be received no later than 6 weeks prior to departure.

If guests are having trouble navigating the portal or are not proficient, you may also send the information to our email at, info@kosherrivercruise.com and we can upload the information on your behalf.

Detailed Tour Information & Tour Packet

A detailed tour packet web link will be sent to you approximately 3 weeks prior to embarkation with detailed information including:

• Detailed Itinerary & timings
• Arrival & departure information
• Updated COVID-19 protocols & instructions (if required)
• Packing list
• Ship information and amenities
• Contact information

If you have any additional questions prior to receiving your tour packet, please feel free to contact us at + 1 310-237-0122

Embarkation & Disembarkation Information

Embarkation October 19

Clients will be able to check-in and board in Lyon beginning at 15:30. Guest who arrive earlier may leave their luggage at reception beginning at 11:00 but will not be able to check-in or receive their cabin until 15:30. Lyon airport is about a 30-minute transfer to the dock. Group transfers at designated times on day of arrival are included in the price of your tour; paid private airport meet & transfers are also available for a fee. All guest should arrive into Lyon by 14:30.  Embarkation is scheduled for 17:00.

Early morning airport arrivals: Those guests arriving early morning at Lyon airport on the day of embarkation, we may recommend purchasing a day room at a local airport hotel until group transfers begin. There are also baggage storage facilities available at Lyon airport.

Private Transfers: Those interested in their own private transfers to the ship via car service or taxi please note the ship will be centrally located next to the central train station. Address details of the ship will be available in your tour packet. It is approximately a 25-minute ride from the airport to the boat.

Please tell us: Guests must inform us if they are interested in the group transfer no later than 4 weeks before arrival. Those guests arriving prior to the day of embarkation can easily take a local taxi from their hotel to the ship.

Disembarkation October 26

Group airport transfers will be arranged according to flight departures. Please note the boat is scheduled to arrive back at Lyon the day before at approximately 2:00am, on October 25, for a full day of city touring. You will be informed the night before of your specific transfer time with your bags tagged accordingly. The last transfer will be at approximately 9:30 am. If you have a late day departure and are taking a private transfer or taxi from the ship to the airport, you may have the option (depending on the boat schedule) of leaving your luggage onboard and exploring more of Lyon on your own, then returning to the ship to collect your luggage and meet or arrange your airport transfer on your own or with the ship directly.

TRAVEL INSURANCE IS HIGHLY RECOMMENDED

We strongly encourage you to purchase travel protection when traveling with Kosher River Cruises, especially in today’s world. Should you choose to travel on Kosher River Cruises without travel insurance coverage, you will need to acknowledge your agreement to take full responsibility for all expenses (trip interruption, trip delay, medical expenses, quarantine

For our USA guests we offer and highly recommend the Trip Mate Travel Insurance Company (Generali Insurance Company), with a direct link that can be found on our website for your convenience for information, quotes, and booking (all credit cards accepted).

Click Here for Quote and Purchase Options 

Please note: Guests with pre-existing conditions must purchase their insurance plan within 14 days of deposit in order to receive coverage for those conditions.

*If you need assistance in getting a quote or purchasing insurance, please feel free to contact us at 310-237-0122.

Air Booking & Pre or Post Night Hotels

For those who need assistance with booking your air or pre or post night hotel stays you may contact our outside air & travel agent Lisa Rudolf at 0484-(718) 776 or email her at kosherjourneys@gmail.com. Please note there may be a ticket issue fee per person for this service.

General Interest

KRC recommended sightseeing on your own before or after the cruise:

Those guests arriving earlier in the day or days before embarkation we recommend some of the following options.

Bellecour Square: The ship is centrally located close to the central city area of Bellecour Square which include hotels and shopping.

Paris: Guests interested in visiting Paris before or after the cruise it is a 2-hour journey by high-speed train or one hour flight. The Lyon Central Train Station is a 10-minute taxi ride to the boats docking station.

We are very much looking forward to seeing everyone onboard. Please feel free to contact us with any additional questions.

Sincerely,
Kosher River Cruises

“Speechless”