PRE TOUR-INFORMATION

Dear Guests:

We are excited to have you as our guest on our upcoming Mekong Kosher River Cruise. We have put together the following information to give you an idea of the next steps needed to get ready for your cruise, including some required information.

A detailed tour packet web link will be sent to you approximately 3 weeks prior to embarkation with detailed information including packing list, updated itinerary, arrival and departure instructions, and ship information.

Next Steps

Now that you have registered for your cruise, you will have received your updated invoice. Please note your final payment is due prior to 120 days from departure 1/18/25.

Cruise contract required signature: We will be sending an electronic cruise contract DocuSign for you to complete to the main participant email that you have registered with. One contract will have space for both cabin occupants to electronically sign.

Please note: The Kosher River Cruise Terms & Conditions contract must be signed and received within 14 days of registration or reservation may be subject to cancellation. All participants 18 years of age and over must sign to be confirmed on and participate in the tour program. Parent’s signature will cover children’s participants under the age of 18.

Your Personal Cruise Portal

Passenger Information: (Flight information forms, tour packets, travel documents, and general information:

To make the passenger information process a bit easier, we have automated our system using a dedicated online client portal. Each individual passenger will be able to access their online portal (one per passenger) by clicking on the Client Portal button on the top right-hand side of the Kosher River Cruise home page or clicking here:

Client Portal Button

Portal Log in Access

• Reservation ID (listed on the top right corner on your invoice)
• Last Name

On the portal, guests can download and upload their required information and documents. We require:

• Flight information
• Passport information
• Special requests. *Please note we will attempt to accommodate special requests to the best of our abilities. There are no guarantees that we can accommodate some requests, so it is best you speak to a KRC representative before going over your specific needs. Special request information must be received no later than 6 weeks prior to departure.

If guests are having trouble navigating the portal or are not proficient, you may also send the information to our email at, info@kosherrivercruise.com and we can upload the information on your behalf.

Detailed Tour Information & Tour Packet

A detailed tour packet web link will be sent to you approximately 3 weeks prior to embarkation with detailed information including:

• Detailed Itinerary & timings 
• Arrival & departure information 
• Packing list 
• Ship information and amenities 
• Contact information 

If you have any additional questions prior to receiving your tour packet, please feel free to contact us at + 1 310-237-0122

Embarkation & Disembarkation Information

Pre-cruise night Phnom Penh Monday May 19, ship embarkation Tuesday May 20

May 19: Most flights arrive in the evening of Monday May 19 (sample: depart NYC Sunday morning of May 18, arrive PNH late evening on May 19). Airport transfers are included; passengers will be met at the airport and taken to the hotel in Phnom Penh for check-in and overnight. Check-in is available after 14:00 on May 19; group dinner will be at approximately 19:00.  Those arriving in the late evening will have a box meal supplied in their hotel room. 

May 20: Breakfast then morning transfer to ship for embarkation.

Private Transfers: Those interested in their own private transfers to the ship via car service or taxi please note the ship will be centrally located next to the central train station. Address details of the ship will be available in your tour packet. It is approximately a 30-minute ride from the airport to the boat.

Please tell us: Guests must inform us if they are interested in the group transfer no later than 4 weeks before arrival. Those guests arriving prior to the day of embarkation can easily take a local taxi from their hotel to the ship.

Disembarkation *Please note last 2 nights of the tour will be in hotel in SGN. Thursday, May 29, departure Ho Chi Minh City (Saigon SGN), Vietnam: 12:00pm latest checkout and airport transfer to SGN (30 minutes). Those guests with evening flights have the option of purchasing a day room at your hotel for an additional cost.  You will be transferred to the airport approximately 3 hours prior to your departure.  

TRAVEL INSURANCE IS HIGHLY RECOMMENDED

We strongly encourage you to purchase travel protection when traveling with Kosher River Cruises, especially in today’s world. Should you choose to travel on Kosher River Cruises without travel insurance coverage, you will need to acknowledge your agreement to take full responsibility for all expenses (trip interruption, trip delay, medical expenses, quarantine expenses and emergency evacuation/repatriation) that may arise while traveling with Kosher River Cruises.

For our USA guests we offer and highly recommend the Trip Mate Travel Insurance Company (Generali Insurance Company), with a direct link that can be found on our website for your convenience for information, quotes, and booking (all credit cards accepted).

Click Here for Quote and Purchase Options 

Please note: Guests with pre-existing conditions must purchase their insurance plan within 14 days of deposit in order to receive coverage for those conditions.

*If you need assistance in getting a quote or purchasing insurance, please feel free to contact us at 310-237-0122.

Air Booking & Pre or Post Night Hotels

For those who need assistance with booking your air or pre or post night hotel stays you may contact our outside air & travel agent Lisa Rudolf at (718) 776 0484 or email her at kosherjourneys@gmail.com. Please note there may be a ticket issue fee per person for this service.

Sincerely,
Kosher River Cruises

“Speechless”